FAQs

Frequently Asked Questions

Everything you need to know about our misting systems and your order.

What is a misting system?
A misting system is a set of tubing with fine nozzles that atomize water into a cool mist. It helps lower the ambient temperature and reduce dust—perfect for patios, gardens, balconies, and poolside areas.
Do I need special tools for installation?
No special tools are required. Just connect the system to a standard garden hose or tap. Your kit includes the essential parts for a straightforward DIY setup.
How long does shipping take?
Because we ship directly from the manufacturer, estimated delivery time is typically 10–20 business days. We provide order tracking as soon as it’s available.
Can I use the system for plants?
Yes—misting is great for plants. The gentle mist hydrates without damaging leaves and can help maintain humidity.
How do I clean and maintain it?
Periodically flush the nozzles with water and a little vinegar to minimize limescale. At season’s end, drain the lines and store the kit in a dry place.
Is it safe around kids and pets?
Absolutely. The system uses ordinary tap water. Use common sense—avoid slippery surfaces and supervise play around hoses and fittings.
What if my item arrives damaged or incorrect?
If anything’s wrong with your order, please reach out via our Contact Us page. We’ll arrange a replacement or refund in line with our return policy.
Do you offer a warranty?
We offer a 30-day satisfaction guarantee. If your product doesn’t meet expectations, contact us and we’ll make it right.